Refund Policy 2017-10-02T15:11:29+00:00

Returns

30 day money back guarantee on hardware.

To complete your return, simply mail back the your 1 Source TV receiver, along with customer name and billing address to 1755 Leila Drive, Suite 222, Jackson, MS, United States 39216.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 day.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@1sourcetv.com and send your item to: 1755 Leila Drive, Suite 222, Jackson, MS, United States 39216.

Shipping

Our products are shipped within 24 Hours using the following carriers: USPS. To return your product, you should mail your product to:1755 Leila Drive, Suite 222, Jackson, MS, United States 39216. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.